privacy protection

privacy

Handling of personal information

We collect personal information from our customers in connection with transactions.This document explains the purpose of use, handling, etc. of the customer's personal information obtained by our company in connection with transactions, etc., in accordance with the provisions of the Personal Information Protection Law.

2005/4/1

Personal information held by us

We hold the following personal information of our customers.
1. Personal information of customers obtained in connection with transactions with us (personal information such as name, gender, address, date of birth, family structure, telephone number, e-mail address, website address, etc.)
2.Purchase history, service provision information, usage status of our products, questionnaire surveys related to product development, etc. generated in connection with the fulfillment of transaction details

Objective of obtaining personal information

We will use the personal information of our customers for the following purposes.
1. For the fulfillment of transactions with customers, contract management, post-contract management and after-sales service.
2. Sending direct mails to introduce other products and services of our company, as well as products and services of our group companies that are considered useful for customers, and conducting questionnaire surveys to ask for opinions on our product development. for etc.
For this purpose, we will stop the distribution and reception of information upon request from the customer.
The personal information you provide will not be used for any purpose other than these purposes.

Protection and management of personal information

In addition to establishing a "Personal Information Protection Policy" and "Personal Information Management Basic Regulations", we will comply with the Personal Information Protection Act and other Japanese laws and regulations related to personal information protection.In addition, we will strive to educate and enlighten each employee to raise awareness of personal information protection.
In managing customer's personal information, under the supervision of the person in charge of personal information management, a person in charge is assigned to each department that handles personal information, and in addition to conducting appropriate management, the utmost care is taken to prevent leakage to the outside. is payingIn addition, we implement appropriate and reasonable levels of safety measures against unauthorized access from outside, or risks such as loss, destruction, or falsification.
In addition, we will continuously review the above systems and measures regarding the protection of personal information and strive to improve them.

Outsourcing of personal information

In order to provide better services, we may outsource the handling of personal information.We select contractors that are recognized to handle personal information appropriately. We are implementing proper management.

Disclosure of Personal Information to Third Parties
About offer

We will not disclose or provide your personal information held by us to a third party without your consent.However, in the following cases, personal information may be disclosed or provided without the consent of the customer.
1. When required by law
2. When it is necessary to protect human life, body or property and it is difficult to obtain the customer's consent.
3. When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the customer's consent.
4. When it is necessary to cooperate with a national institution, local government, or entrusted by them to carry out the affairs stipulated by laws and regulations, and obtaining the customer's consent interferes with the execution of the affairs. when there is danger.

Disclosure of personal information

You can ask us to disclose to you the personal information we hold about you at any time.If a customer requests disclosure of their personal information, we will respond without delay.Please contact the inquiry window below.

Correction or deletion of personal information

If there is an error in the personal information provided to us, you can request us to correct or delete the personal information.When a customer requests the correction or deletion of their own personal information, we will investigate without delay, and if there is a reason for correction or deletion, we will correct or delete it without delay.Please contact the inquiry window below.

Contact Us

136 Mizuhashi Sakuragi, Toyama 939-0592
Richell Co., Ltd. Personal Information Protection Consultation Desk Corporate Planning Headquarters General Affairs Department
TEL: 076-478-2155 FAX: 076-478-5335