Guidance of product exchange of baby product "mortar set"

Regarding the "mortar set" made by Richell, which has been on sale since June 23, the "mortar" of some products sold mainly in the Shinetsu and Hokuriku areas should have been made of polypropylene. I accidentally put in an AS resin one.

　Conventional mortars made of AS resin comply with the Food Sanitation Act and are most suitable for grating food due to their surface hardness. Therefore, it is not suitable for boiling sterilization or microwave heating.For this reason, we have decided to ask you to replace the affected product with a genuine product free of charge.

　Therefore, if you are using the affected products, please contact us with your postal code, address, name, and phone number to the contact information below.

　We sincerely apologize for any inconvenience caused to our customers.

XNUMX.Target product name

Mortar set (JAN code 4973655 468500)

XNUMX.Main sales regions of target products

Shinetsu, Hokuriku area

XNUMX.Sales period of the target product

XNUMX.Target product confirmation method

June 23 to September 6

Mortar set.Products with the package shown on the left that have the quality label on the back of the mortar as "raw resin"

If you have any questions, please contact us at the number below.

Richell Corporation

136 Sakuragi Mizuhashi, Toyama City, Toyama Prefecture

(Reception hours 9:00 to 17:00, excluding Saturdays, Sundays, national holidays, and company holidays)

The personal information you contact us will not be used for purposes other than responding to this matter.

(Updated: 2011/09/20)

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